April 2025 Part 3: Be close to your customers
Get close to your customers. Understand your customers' values ??and increase their satisfaction. Speak from their perspective. Provide products and services when they want something. Create an atmosphere that makes your customers feel relaxed and satisfied. Focus on obtaining information about your customers before trying to push selling your own products and services. Get to know your customers well and then create products and services that they want or that will surprise them.
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